BHARAT GENUINE PARTS

Your Trusted Source

Provide Current Location
Sign in to see your saved address
V-Belts
Pillow Block Bearings
Belt FastenersDEF Dispensers

Return & Refund Policy

Return & Refund Policy

1. Introduction

At BharatBuying.com, the e-marketplace for Bharat Genuine Parts, our platform is owned by Bharat Digipay Services LLP.  we strive to ensure a smooth shopping experience. If you are not completely satisfied with your purchase, we offer hassle-free returns and refunds based on the conditions outlined below.

 

2. Eligibility for Returns

You may request a return under the following conditions:

  • The item is unused, in its original packaging, and in resalable condition.
  • The return request is made within 2 days of delivery.
  • The product is defective, damaged, or different from what was ordered.

Non-Returnable Items

The following items are not eligible for return:

  • Personalized or customized products
  • Digital downloads and gift cards
  • Items marked as "Final Sale"

3. Return Process

  1. Initiate a Return: Contact our support team at BharatGenuineParts@gmail.com / 98980 76677 or through the return request form on our website.
  2. Approval & Instructions: Once your request is approved, we will provide return shipping instructions.
  3. Ship the Item: Securely pack the item and send it back using the provided shipping label (if applicable).
  4. Inspection & Refund Processing: Upon receiving the returned item, we will inspect it and process the refund within 7 to 10 business days.

4. Refund Policy

  • Full Refund: If the item is defective, damaged, or incorrect.
  • Partial Refund: If the item is returned in a used or damaged condition.
  • Refund Method: Refunds are issued to the original payment method or as store credit, based on your preference.

5. Exchange Policy

If you received a damaged or incorrect product, we offer a free replacement. Contact us within 2 days of delivery for assistance.

6. Shipping Costs

  • Free Returns: If the return is due to an error on our part.
  • Customer-Paid Returns: If the return is due to a change of mind or incorrect order placement.

 

7. Late or Missing Refunds

If you haven’t received your refund yet, please:

  • Check your bank statement.
  • Contact your bank or credit card provider (processing times may vary).
  • If you still need assistance, reach out to us at BharatGenuineParts@gmail.com.

 

8. Policy Updates

We may update this policy as needed. Any changes will be reflected on this page, and significant updates will be communicated via email or website notification.

 

9. Contact Us

For any return or refund inquiries, please contact our support team:
📧BharatGenuineParts@gmail.com
📞98980 76677